About Us

Bosmere USA is a family owned business that has been bringing you finely crafted British garden products for over 30 years. We believe everyone can be a gardener, but why not do it with finely crafted tools and products made to classic British standards?

We source a wide variety of the ageless Haws watering cans direct from British factories and garden tools of the highest quality from one of the most reliable names in the business, Kent & Stowe. We don't stop there - beautiful wood products from Rowlinson, secure bike storage from Trimetals, our own Bosmere-branded covers to protect your outdoor furniture, and much more.

We take pride in having great products, but that is only part of a successful story so we made excellent customer service a tradition. At our core, we believe in Respect, Compassion, Loyalty, Honesty and Responsibility. These beliefs are in practice every day at Bosmere and have helped us grow as an organization and as our customer many facets of them trickle down to you. 

Located in Salisbury, North Carolina, our hardworking staff will ensure that you are well taken care of.

Orders + Support

Have questions? Let us help!Try the FAQ's off to the right and if you still don't see what youneed, please feel free to reach out to us with your phone or via email.

How can I check my order status?

We ship within 2 business days. After you have purchased an item you will receive an email with tracking information.

Have further questions? Contact us

How do I cancel my order?

Change your mind? Reach out to our Customer Service team and they will take care of you.

Have further questions? Contact us

What payment methods do you accept?

Bosmere accepts Visa, MasterCard, American Express and Paypal. Feel free to use Apple Pay, Google Pay and Shop Pay.

Have further questions? Contact us

Shipping + Returns

Do you offer free shipping?

Yes! Spend over $50 and we'll glad ship the item to you for free. Spend under $50 and we charge a flat rate of $10.99.

Have further questions? Contact us

What is your guarantee and refund policy?

We stand behind the quality of our products with our Bosmere 1 Year Limited Warranty. We want you to be fully satisfied with your purchase, and we offer hassle-free returns or exchanges if you're not completely happy.

Our Bosmere 1 Year Warranty:

Every purchase is covered by our Bosmere 1 Year Limited Warranty- this protects you from a product defective from manufacturing. If at any during that year the product breaks we will gladly exchange it or refund your purchase price (excluding shipping costs). Damage due to normal wear and tear or unconventional use is not covered.

Return Eligibility:

Our return policy covers not only defective products, but also products not meeting your expectations.
• If you are not satisfied with your purchase you can initiate a return at any point within 30 days from the original date of purchase.

How to Initiate a Return:

Email or call our Customer Service team and they will get you on the right track:
Phone: (704)431-4746 or Email: customer_service@bosmereusa.com 
• We'll email you a return label and please securely pack the items and affix the pre-addressed return label to the package, ensuring the original shipping label is removed or covered.
• Ship the package to our address mentioned below using a reliable shipping method.

Return Address:

Bosmere USA 
Attn: Returns  
2701 South Main St. 
Salisbury, NC 28147

Have further questions? Contact us

How do I contact customer service?

Where do you ship?

We ship to the Continental US. At the moment we are not shipping to Hawaii, Alaska, Puerto Rico, Guam or the US Mariana Islands. Currently we are unable to ship to Canada or Mexico. We are working on trying to get products everywhere as cost efficiently as possible.

Have further questions? Contact us

Our Products

Where are your products made?

Bosmere sources our products from England, Europe and Asia. We firmly believe ethically sourced and produced garden products are a responsibility as a steward of this planet.
Have further questions? Contact us

Can I buy your products anywhere else?

Absolutely. You can find Bosmere products at homedepot.com, lowes.com, Walmart Marketplace, Amazon and many of the lawn & garden shops around the country.

Where can I find more information?

Still have questions? No worries- reach out to our Customer Service team and they will take great care of you!

Contact us